Shipping & Delivery Policy
At Ambur Fashion, we strive to ensure that your shopping experience is as seamless as possible. Here’s everything you need to know about our shipping process:
Processing Time:
- Once your order is confirmed, we will begin processing it immediately.
- Orders are typically shipped and delivered within 7 to 12 days from the date of order confirmation. Please note that business days exclude weekends and public holidays.
Shipping Methods:
- We offer various shipping methods to ensure your order reaches you safely and efficiently. You will be notified with a tracking number once your order is dispatched.
- Delivery times may vary based on your location. You will receive an estimated delivery time during checkout.
Shipping Charges:
- Shipping costs are calculated at checkout based on the delivery address and shipping method selected. For more details, please refer to the checkout page.
Order Tracking:
- Once your order has been shipped, you will receive a tracking number and a link to monitor the progress of your delivery.
- Please allow up to 24-48 hours for the tracking information to update after your order is dispatched.
Return & Exchange Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 7-day return policy from the date of delivery.
Return Process:
- To initiate a return, please contact our customer support team within 7 days of receiving your order. Ensure the product is unused, unworn, and in its original condition, with all tags and packaging intact.
- Once your return request is approved, you will be provided with instructions for returning the item.
Return Shipping:
- The customer is responsible for return shipping costs unless the item received was defective or incorrect.
- Please make sure to use a trackable return shipping service, as Ambur Fashion cannot be held responsible for lost return shipments.
Refunds:
- After receiving and inspecting the returned item, we will process your refund within 7 business days. Refunds will be issued to the original payment method used at the time of purchase.
- Please note that shipping fees are non-refundable.
Exchanges:
- If you wish to exchange an item, we recommend returning the original product and placing a new order through our website.